Complete Introduction
About Me
Currently on Dubai Golf
as an IT Support Specialist
An enthusiastic Senior IT Specialist with over 8 years of experience, I bring the drive and determination necessary to resolve complex networking issues. I possess effective organizational skills and an excellent working knowledge of networking technologies, coupled with a commitment to staying updated with the latest developments. Experienced in providing motivation, guidance, and up-to-date IT and networking consultancy services to colleagues and clients alike.
Personal Details:
Father’s Name: Asgar Ali
Date of Birth: 25/02/1996
Nationality: Indian
Marital Status: Single v
Languages: English, Bengali, Hindi, Urdu
Hobbies: Surfing Internet, Playing Team Games
Passport Details:
Passport No: M3325974
Date of Issue: 05/11/2014
Date of Expiry: 04/11/2024
Visa Status: Employment Residence Visa
Key Skills:
Operational SLA Management
Remote & Telephone Support
Installation & Configuration
Network Operations
Vendor Management
Active Directory Administration
Documentation & Asset Management
Data Analysis
Customer Support
IT Security & Compliance
Qualifications:
Jetking Certified Hardware & Networking Engineer (JCHNE+)
Microsoft Azure, Microsoft 365, ITIL V4 Foundation
Google IT Support, Google Project Management
AWS Fundamentals, AWS VPN Configuration
CCNA Routing & Switching, Fortinet NSE Certified
Firewall Network Essentials Configuration & Management
HP Inventory Management Certified
Google AI Studio Certification
Software Programming Certification from Brain Ware Computer Academy
